• Yes, but the nozzle is very sensitive. If you turn the nozzle very slightly to the right from the closed position, it will produce a wider mist. If you continue to twist the nozzle all the way to the open (right) position, it will produce a narrower, more direct spray.
  • Yes, EC3 Mold Solution Spray can be used on all hard and soft surfaces. The Spray is non-toxic, doesn't contain harmful chemicals and is safe for use on all materials. Additionally, if a toy/stuffed animal is washable, you can wash it in your washing machine and use the EC3 Laundry Additive per package instructions. That method is actually preferred for stuffed animals, because it allows a deeper clean and for the product to penetrate into the stuffing material. Just make sure to dry it thoroughly at high heat in a dryer afterwards.
  • Yes. Dilute the EC3 Mold Solution Concentrate first per package instructions, then add it into your carpet cleaner as you would the carpet cleaning solution.
  • Yes. Use approximately 2-4 ounces, adjusting your amount according to the size of the load. If you can’t tolerate tea-tree oil or have cats, this would be the better alternative.
  • Yes, but we suggest first bathing your pet as you would normally with a shampoo or soap. Then, use the EC3 Mold Solution Concentrate diluted per package instructions or EC3 Spray to mist his/her fur and paws. Allow the spray to air dry completely. Avoid your pet's eyes and mouth. If your pet has any intolerance to citrus, DO NOT use these products on or around them.

No. CitriDrops Nasal Spray is designed exclusively for use in the nose. It is a homeopathic nasal spray that provides relief from sinusitis and mold allergy symptoms. It is designed to soothe and decongest the nasal passages. It also reduces inflammation and sinus swelling caused by molds, bacteria, pollen and other irritants. It does not contain citrus. For more information and a list of ingredients, click here.

CitriDrops Dietary Supplement can be used orally as a digestive aid, or added to a nasal wash

The drops are a proprietary blend of pure citrus seed extracts that have been effectively used for centuries to aid the immune system in fighting fungal, viral, and bacterial pathogens. The drops are safe for both children and adults, and are designed not to create fungal or bacterial resistance, even after long-term use. For more information and uses, click here.

You can fog as frequently as you like. The frequency will be dependent on the person and environmental conditions. You should always make sure to properly use air flow and fans after fogging, so that all surfaces dry completely. Most people fog once per month for mold maintenance. If the indoor space needs professional remediation, you can fog as often as often as needed until you can get the work completed, or can get to a safe mold-free environment. Remember, if there is an active water source, or visible mold growth, fogging is only a Band-Aid solution. The cause for the mold growth must be fixed and the space must be professionally remediated to be safe long-term. To learn more about fogging, click here.
One bottle of EC3 Mold Solution Concentrate will make one gallon of fogging solution. When set to the lowest output setting, it takes 50 minutes for the EC3 Fogger to disperse 1 gallon of solution. For a 1,500-square-foot home, you should be able to fog the entire interior approximately 2-3 times with one bottle of Mold Solution Concentrate.
  • Yes, we sell 2 types of foggers, the EC3 Fogger and the EC3 Electrostatic Fogger.

    The EC3 fogger (110V) is an ultra-low volume cold-mist sprayer specifically designed to efficiently apply antibacterial, deodorizing, and mold solutions to indoor spaces. To learn more, click here.

    The EC3 Electrostatic fogger (110V) has the same base features as the EC3 fogger while adding electrostatic technology that provides a positive charge to the droplets as they spray from the machine. As a result, the droplets space more evenly on targeted surface areas for uniform coverage and stronger adhesion. . To learn more, click here.

    You do not have to test, but we do offer 2 different test kits for testing prior to fogging. We also sell 2 fogger bundles that comes with EC3 Mold Screening Test Plates for before and after testing.

  • We always recommend testing before fogging. It is a great way to see your initial mold counts, and then to see what fogging “dose” is best for your space. You can also test intermittently after fogging to see when and how often you need to fog again to maintain a healthy indoor space. To learn more, click here.
  • The foggers sold on our website are 110V. 220v Foggers are available, but must be purchased by contacting us at customerservice@microbalancehealth.com.
Yes, each fogger comes with instructions and there is a step-by-step "how-to" post on our Instagram.
  • Yes, temperature changes cause condensation, but will not affect the test results. 
  • It is possible for a test to have no mold growth at all. This would typically indicate that your mold spore count was low at the time of testing. Please make sure you follow the instructions carefully. You can always do things to stir up dust and to agitate the air in a room prior to testing to make sure that mold spores are airborne and able to be captured on the test plates. Additionally, you can test again to confirm your initial results. High indoor humidity can also make it difficult to get accurate results as the humidity causes spores to quickly go to the floor and surfaces. A combination of air and tap tests in each room is the best way to get an accurate picture of the fungal load.
  • Yes, our plates are designed with a specially-formulated plate agar to culture mold only.
You will need a new plate for each room you wish to test. You take the samples, and then count the mold colonies present on the plates after 5 days of incubation. These kits come with a detailed reference guide to determine your test results, but are not sent to a lab for professional analysis. Many people who are mold-sensitive like to use the EC3 plates as a means of monitoring mold counts in their indoor environments. Their lower price-point makes frequent testing more feasible. For lab analysis, you will need to use an EMMA Test.
  • No, the screening test plates are just for screening. They do not include the laboratory fee. If you wish to have your plates analyzed, you will need to purchase the Environmental Mold and Mycotoxin Assessments which do include the laboratory fee and anlaysis. To learn more, click here.
There are detailed, easy-to-follow instructions contained in the kit. You can also reach out to us anytime with questions at customerservice@microbalancehealth.com.
  • When the Laundry Additive is a natural product made with natural ingredients and can vary in color and scent slightly. This is normal. When it is first produced it has a yellow color. It does darken over time; this is normal and does not affect the product’s efficacy. 
  • If you are using an Energy Efficient Washer, you will get 32 loads. You will get 16 loads in a traditional washing machine. To learn more, click here.
  • As long as the wool is machine washable, you can use the Laundry Additive on it. If it is Dry Clean Only, we suggest having the item professionally cleaned, and then thoroughly misting it with the EC3 Mold Solution Spray.
  • The Laundry Additive has not been tested to kill ringworm. It was designed to rid washables of mold spores and mycotoxins.
This is discoloration from the wick. It is normal and will not affect the effectiveness of the candle. We suggest trimming the wick before each use. To learn more, click here.
Yes. The gluten is removed during the distillation process. To learn more, click here.
  • The candles are safe to use around your animals; however, you will need to practice responsible candle fire safety techniques and ensure the animals can’t access the flame.
  • Burning the candles should not set off smoke detectors; however, it’s possible that the smoke produced by blowing out the candles could trigger the alarm, though. We suggest snuffing the candles out with the lid to extinguish the flames. This prevents smoke and helps the wax to solidify evenly after each burn. Trimming the wick will also limit smoke and soot. 
  • The candles do not have a strong fragrance. You may notice a slight, citrus smell, but it is subtle and mild. To learn more, click here.
  • We would like to use wax made from soybeans that are strictly organic or non-GMO, but due to supply issues we can't guarantee it. All of the soy wax in the US is made by just four companies, and none of them currently process organic soy oil into candle wax at this time. We will carry certifiably organic non-GMO soy wax if and when it becomes available. However, we DO guarantee that our wax does not contain any pesticides, herbicides, or toxic materials.
Our products were designed for people with chemical sensitivities. It is rare for anyone to be negatively affected by our products. We recommend testing the product before using. Apply a small amount to a tissue or towel and dab a small amount on the skin to ensure you can tolerate it. All of our products come with a 30-day money-back guarantee. If for any reason, you cannot tolerate one of our products, you can return it and get your money back. For more information, click here.
  • Yes, you can take our products with other homeopathic products or supplements.
  • Unfortunately, we do not currently offer customized bundles.
  • We cannot guarantee that the products will work on mycotoxins not specifically tested by the independent lab. We can tell you that the products have been shown to reduce mold spore counts on surfaces and in the air from Too Numerous to Count to zero with 3 hours of burn time for the candles and 3 minutes of exposure to the solution for surfaces. We encourage our customers to do their own testing before and after product use to see the results. 
  • It is possible. It is rare and not likely that someone would react to the products. Should that happen, contact us within 30 days of your purchase, and we will replace the products, offer store credit, or refund your money.
  • Yes. The spray should not cause any negative effects to your plants. We do not recommend spraying directly onto the soil of potted plants, though.
  • We recommend discussing the ingredients of our products with your doctor before using while breastfeeding.
  • Yes, it is safe to be in the same room as the candle. The candles are designed to burn as clean as possible.