Returns and Refund Policy

You may return any EC3 or homeopathic products sold by Micro Balance Health Products with which you are not satisfied within 30 days of the order for a full refund. Unopened supplements may also be returned within 30 days of the order date for a refund. We will pay the return shipping costs if the return is a result of our error in shipping an item that you did not order. Items should be returned in their original product packaging whenever possible.

FINAL SALE ITEMS NOT ELIGIBLE FOR RETURN:

EC3 Mold Screening Test Kits - Each plate has a printed expiration date. Since the plates do expire, we do not accept returns for refunds. 

All EC3 Sanitizer Foggers, included ES Models - Foggers are protected under a 1-year manufacturer’s limited warranty. This warranty covers mechanical issues and defects. Due to health and safety regulations, all Foggers are a FINAL SALE item and are NOT returnable for replacements or refunds. 

Please email us about the items you would like to return and we will guide you through the process.