Do I have to pay sales tax?
We collect sales tax based on order address. Your cart price will reflect any tax charges for your order once you enter your delivery address.
I have a question on my charges.
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. You can also email us at firstname.lastname@example.org to obtain a copy of your invoice/receipt. Please include the name on the order, date of the purchase, and order number, if possible.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your returned item(s).
When will my credit card be charged?
Your credit card will be charged at the time of purchase.